Developed together with you
ABN AMRO's Mobiel Bankieren users generally rate the app very highly, but there is always room for improvement. We closely monitor market developments and listen to our customers' suggestions, so that we can continue to improve and enhance the app. If you have any suggestions, please send them to us at abnamro.nl/suggestie.
Getting started with the Mobiel Bankieren app
Before you can begin to use the app, you need to create a profile and register the device you are using. You only need to do this once and it will require your card and e.dentifier.
The first time you open the app, you will go through the following steps:
• Log in or choose your 5-digit identification code.
• Choose if you would like to make transfers with or without your e.dentifier.
• Choose the maximum daily limit you would like to set for transfers using your identification code.
• Confirm these settings using your debit card and e.dentifier. We will also register your device.
You can change your settings at any time in the app under ‘Manage’. You can find more information about getting started with the Mobiel Bankieren app at abnamro.nl/registreren.
You can make transfers with the Mobiel Bankieren app using your identification code or e.dentifier. You can choose from 3 options:
1) All transfers without your e.dentifier
If you select this option, you will use your identification code to confirm transfers to all accounts. To use this setting, you only need to register your device once. If your total transfer amount exceeds your daily limit, you will need to use your e.dentifier.
2) Transfers with your identification code or your e.dentifier
If you select this option, you will only use your identification code to confirm transfers to previously used accounts. Previously used accounts are accounts to which you have already made a transfer using your e.dentifier and to which you have made another transfer in the subsequent 18 months. If you would like to make a transfer to an account which you have not used in the last 18 months, or if your total transfer amount exceeds your daily limit, you will need to use your e.dentifier (again).
3) All transfers with your e.dentifier
You will need to use your e.dentifier each time you transfer funds to third-party accounts. You can use this option to transfer any amount, even if it exceeds your daily limit.
ABN AMRO has developed the Mobiel Bankieren app in accordance with stringent security standards. You alone can access your information, so it is important to keep your personal identification code safe, just like your PIN. For more information about security, please visit www.abnamro.nl/veiligheid
Who is this for?
Both personal and business customers can use the Mobiel Bankieren app. Businesses (representatives specified in the articles of association) using Internet Banking can also use the Mobiel Bankieren app. The app is also available to appropriately authorised employees (of business customers).
If you would like to know more about the Mobiel Bankieren app, please see the frequently asked questions on www.abnamro.nl/vragenmb. If you want more information on the log-in or registration procedure, please call 0900 – 92 16 (usual call charges apply) or visit one of our branches.
- UpdatedMarch 20,2016
- Current Version8.2.1
- Requires AndroidAndroid 4.0.3 or higher